The AI receptionist for gyms that never misses a lead
Fitlo answers every lead at your gym or fitness studio on WhatsApp, SMS, Instagram DMs, and phone calls 24/7 — answering questions, booking trial sessions, and pulling live schedule data from Mindbody, Wodify, and Playtomic.
The questions your front desk answers all day
We analyzed 3,673 real messages from gym leads, and the same questions come up everywhere: pricing, the class schedule, how to start a trial, and whether there are classes for kids. Fitlo answers all of them instantly with accurate information trained on your gym's offerings, pricing, and brand voice — so leads get what they need before they move on to the gym down the street.
- "How much is a membership?" — pricing is the #1 question gym leads ask, and the AI answers with your real prices
- "What classes do you have on Monday?" — answered from your live schedule
- "Do you offer a free trial?" — the AI books trial sessions automatically
- "Do you have kids classes?" — one of the top questions parents ask gyms everywhere
An AI front desk for every channel
Leads don't just call — they text, DM, and message on WhatsApp. Fitlo is one AI front desk for gyms and fitness studios across every channel, responding instantly 24/7, even after hours, and handing off to your team when a human is needed.
- AI phone answering — every call answered instantly, with recordings, transcripts, and summaries
- WhatsApp & SMS — instant replies that answer questions and book trials automatically
- Instagram DMs — auto-replies 24/7 that convert followers into paying members
- Web chat — the same AI on your website, answering visitors in real time
Live data from Mindbody, Wodify, and Playtomic
Fitlo integrates directly with your gym software. The AI accesses live class schedules, checks availability, and books members into classes automatically — so every answer about your schedule and availability is accurate and up to date.
- Live availability from your existing software
- Books leads into classes automatically
- Always up-to-date pricing and schedule info
Speed-to-lead is the whole game
Fitlo responds to enquiries in seconds, not hours — on WhatsApp, in under 2 seconds — which dramatically improves conversion rates. Every lead gets an instant response 24/7, and automated follow-up re-engages leads who go quiet. Some fitness businesses have doubled their conversion rate with Fitlo and save around 15 hours per week.
Simple pricing, no setup fees
The AI Plan is $200/month: the AI receptionist across WhatsApp, SMS, Instagram DMs, and phone calls, plus Mindbody, Wodify, and Playtomic integration and automated follow-up. The AI + Website Plan is $300/month and adds a done-for-you website with a built-in AI chatbot, SEO, hosting, and unlimited updates. No setup fees, cancel anytime, 30-day money-back guarantee.
Frequently asked questions
How much does an AI receptionist for a gym cost?
Fitlo AI's gym AI receptionist starts at $200/month, which includes AI across WhatsApp, SMS, Instagram DMs, and phone calls, plus gym software integration with Mindbody, Wodify, and Playtomic. For $300/month, you also get a professional done-for-you website with AI built in. No setup fees, cancel anytime, 30-day money-back guarantee.
What does an AI receptionist for gyms actually do?
It responds to every lead instantly via WhatsApp, SMS, Instagram DM, and phone calls 24/7 — answering questions about pricing, schedules, and trials, booking trial sessions, and following up automatically. Fitlo is trained on your gym's unique offerings, pricing, and brand voice, and hands off to your team when a human is needed.
Can I control how fast the AI replies?
Yes. You choose the reply speed on messaging channels like WhatsApp — instant, or paced so it feels like a person typing. Some gym owners want every lead answered in seconds; others prefer a natural, human feel. It's one setting in your dashboard and you can change it anytime.
Does it answer phone calls, like a gym answering service?
Yes. Fitlo works as a 24/7 gym answering service: it answers every call instantly with AI trained on your business — pricing, availability, services, and FAQs — even after hours. It collects contact information and qualifies leads, and you can listen to any call, review the transcript, or read the summary.
Does it integrate with my gym software?
Yes, Fitlo integrates directly with Mindbody, Wodify, and Playtomic. The AI accesses live class schedules, checks availability, and books members into classes automatically. The integration means the AI always has accurate, real-time information about your business.
Does the AI work in Spanish?
Yes, Fitlo AI provides native-quality conversations in both English and Spanish (Latin American Spanish). The entire platform — dashboard, AI conversations, notifications, and reports — is available in Spanish, making it the ideal AI receptionist for fitness businesses in Latin America.
How long does setup take?
Setup takes about 5 minutes with a simple onboarding process. The AI is trained on your gym's offerings, pricing, and brand voice, and there are no setup fees. You can cancel anytime, and there's a 30-day money-back guarantee.