Every missed call is a lead calling your competitor
Leads call gyms at the worst times — mid-class, while you're coaching, after hours. When nobody answers, they don't wait; they call the next gym on the list. We analyzed 3,673 real gym lead messages: the top questions are pricing, schedule, and how to start a trial — exactly the questions a ringing phone never answers.
Answered by AI — or texted back instantly
Fitlo gives you both layers. An AI receptionist trained on your business answers calls directly — pricing, availability, services, and FAQs — and when a call is missed or comes in after hours, the lead gets an instant text that opens a real conversation. It's not a canned 'we'll call you back' blast: the AI answers their actual questions and keeps the conversation going until the trial is booked.
- AI phone answering with natural conversations that feel human
- Instant text back on every missed or after-hours call
- Collects contact information and qualifies leads
- 24/7 availability, even after hours
What the AI can actually do in that text thread
The text back isn't a placeholder — it's a full AI conversation connected to your gym software. Fitlo integrates with Mindbody, Wodify, and Playtomic, so the AI answers from your live schedule and pricing and books leads in directly.
- Pricing — membership options and current rates, straight from your business
- Schedule — live class times pulled straight from your gym software
- Trial booking — books the trial session in the same thread
- Follow-up — automated follow-up if the lead goes quiet
One AI across phone, SMS, WhatsApp, Instagram, and web chat
Missed calls are just one door leads walk through. The same AI answers your WhatsApp messages in under 2 seconds, auto-replies to Instagram DMs 24/7, and handles your website chat. Every lead gets the same instant, accurate answer no matter where they start.
Frequently asked questions
How much does missed call text back for a gym cost?
Fitlo starts at $200/month, which includes AI across phone calls, SMS, WhatsApp, and Instagram DMs, plus gym software integration with Mindbody, Wodify, and Playtomic. For $300/month, you also get a professional done-for-you website with AI built in. No setup fees, cancel anytime, 30-day money-back guarantee.
Is it just an auto-reply?
No. The text back opens a full AI conversation trained on your business — it answers questions about pricing, services, and schedules, checks live availability from your gym software, and books trial sessions automatically. Leads get real answers, not a 'we'll get back to you' message.
What happens when the AI can't answer a question?
The AI hands the conversation off to your team when needed — for example, when a lead asks something only you can answer or wants to speak to a human. Your team gets notified and can take over the conversation at any time.
Does the AI work in Spanish?
Yes, Fitlo AI provides native-quality conversations in both English and Spanish (Latin American Spanish). The entire platform — dashboard, AI conversations, notifications, and reports — is available in Spanish.
Does it work with my gym software?
Yes, Fitlo integrates directly with Mindbody, Wodify, and Playtomic. The AI accesses live class schedules, checks availability, and books members into classes automatically, so it always has accurate, real-time information about your business.